We may collect, use and store different types of personal information about you, which we have grouped together as follows:
In general terms, we collect and use personal information to:
What we use your information for
Our legitimate interests
We may collect personal information about you from the following sources:
Data you give to us: When you register for an account, when you edit personal and company details within your account, when you complete an activity and when you purchase a report.
We may share your personal information with the following third parties:
Our digital agency - who built the ERI-C platform and provide ongoing support – to manage accounts effectively.
Research Providers and Buyers – where appropriate – in order to validate any requests that you make to provide, purchase or download research.
Your data will only be shared for the reasons stated above and for no other purpose.
When providing our services, we sometimes use systems to make automated decisions based on personal information we have about you. This helps us to ensure that our decision-making is as efficient as possible.
The types of automated decisions we make are to help find research and products appropriate to you.
If you choose not to give your personal information then it may delay or prohibit us from meeting our obligations and lead to us cancelling the service you have with us.
In line with good practice advised by the ICO guidelines ERI-C regularly reviews the data we hold and deletes anything we no longer need.
Business registered with the site control which employees can access ERI-C. This control includes deleting and de-activating accounts.
No personal data processed in organising and administering our services is sent outside of the European Economic Area (EEA) unless the Research Provider is based out with the EEA. Where the Research Provider is based outwith the EEA, we will limit the data provided to them and will put in place measures to transfer the data securely.
Access to your information – You have the right to request a copy of the personal information about you that we hold.
Correcting your information – We want to make sure that your personal information is accurate, complete and up to date and you may ask us to correct any personal information about you that you believe does not meet these standards.
Deletion of your information – You have the right to ask us to delete personal information about you where:
Objecting to how we may use your information – You have the right at any time to require us to stop using your personal information for direct marketing purposes. In addition, where we use your personal information to perform tasks carried out in the public interest or pursuant to the legitimate interests of us or a third party then, if you ask us to, we will stop using that personal information unless there are overriding legitimate grounds to continue.
Restricting how we may use your information – in some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information about you that we hold or assessing the validity of any objection you have made to our use of your information. The right might also apply where this is no longer a basis for using your personal information but you don't want us to delete the data. Where this right to validly exercised, we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.
Portability – if we process personal information that you provide to us on the basis of consent or because it is necessary for the performance of a contract to which you are party, and in either case that processing is carried out by automated means, then you have the right to have that personal information transmitted to you in a machine readable format. Where technically feasible, you also have the right to have that personal information transmitted directly to another controller.
Automated processing – if we use your personal information on an automated basis to make decisions which significantly affect you, you have the right to ask that the decision be reviewed by an individual to whom you may make representations and contest the decision. This right only applies where we use your information with your consent or as part of a contractual relationship with you.
Withdrawing consent using your information – Where we use your personal information with your consent you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given.
Please contact us in any of the ways set out in the Contact information and further advice section if you wish to exercise any of these rights.
We keep this privacy statement under regular review and will place any updates on this website. Paper copies of the privacy statement may also be obtained by contacting email@example.com.
This privacy statement was last updated on 21/05/2018.
For further information and advice please contact us at firstname.lastname@example.org with detail on your request.
We seek to resolve directly all complaints about how we handle personal information but you also have the right to lodge a complaint with the Information Commissioner’s Office: